Five ways to make waiting in line a better experience (by Perry Kuklin)

Whether you’re the type to make New Year’s resolutions or not, every business owner and manager would like to see increased profits and happier, satisfied customers every year and every day.   Resolve to make these goals happen by creating a better waiting line experience in 2014 in five easy ways:   1. Focus on entertainment   Distraction is the name of the game when … Read More →